Our new name, Petgevity, embodies our mission: to offer tailored pet insurance and to promote proactive pet health and wellbeing education – empowering you to extend the longevity, fulfilment and enjoyment of your pet’s life.
No need to do anything – you’ll continue to enjoy the same great pet insurance as before, just under a different name.
Your policy is still active, and your cover levels are staying the same. Moving forward, you’ll see ‘Petgevity’ on your card/direct debit payments to us.
No, this is just a name change and our underwriter will remain the same.
No, the rebrand will not impact your existing policy price.
Your policy will continue to be managed by us as normal.
We have taken every step to avoid any negative impact on our customers. You still have the same support from our team via webchat, emails and calls if you need us.
You can email us at [email protected] or call us on 0333 006 3211.
There will be no change to customer support so you can expect to receive the same great service from us via chat or phone.
Please email us via [email protected] or call us on 0333 006 3211 if you have any questions.
How your personal data is managed and kept secure won’t be affected by the name change. Visit our privacy policy page to find out more.
There will be no change to the terms and conditions of your policy.
To update your password for your online account with us:
Don’t forget to check your spam/junk folder as reset emails sometimes go there.
Please save our new website address, petgevity.co.uk, in your web browser.
You can cancel your policy following the usual process. Please contact our support team via chat in your online account or by emailing us at [email protected].
Your claim will be processed as normal but any future comms will be sent under our new name Petgevity. You can still submit a claim via your online account.