Important documents

Buying pet insurance with us? Open a copy of our latest IPID and policy wording.

Read your policy carefully to understand what your pets are covered for.

Your cover limits and chosen excess payments will be found on your Confirmation of Cover.

If you have a policy with us, you can find personalised information and a summary of your cover on your online account.

Policies bought on or after 26 March 2026

Lifetime Plus IPIDOpen
Lifetime Plus Policy WordingOpen
Lifetime IPIDOpen
Lifetime Policy WordingOpen
Policies bought before 26 March 2026

Lifetime Plus IPIDOpen
Lifetime Plus Policy WordingOpen
Lifetime IPIDOpen
Lifetime Policy WordingOpen
Claims documents

Claims formOpen